Terms and Conditions

All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of Best care animal hospital  (Pvt) Ltd, its Partners or its vendors and such content is protected under the Intellectual Property Act of Sri Lanka No 36 of 2003.

There shall not be any refunds/returns affected via the Site. Products and Services that require refunds/returns are to be directly negotiated with the Vendor concerned. However cancellations (for e.g. due to an error in software application) may be effected via the Site provided that the product or service was not processed as at the point of cancellation. In any case of refunds requested by the customer due to his/her own mistake/fault, a processing fee of 5% will be charged during the refund process. Furthermore, if any damage cause during the delivery total loss will be beard by Best care animal hospital  (Pvt) Ltd .We wont be responsible or undertake any products without the original conditions.

When you visit the Site or send e-mails to us, you are communicating with us electronically. You thereby consent to receive communications from us electronically. We will either communicate with you by e-mail or post notices on the Site. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing

If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. Furthermore, you are responsible for any and all activities that occur under your account or password. You authorize Best care animal hospital  (Pvt) Ltd to assume that any person using the Site with your password and user name either is you or is authorized to act for you.

Best care animal hospital  (Pvt) Ltd together with its Partners attempts to be as accurate as possible. However, Best care animal hospital  (Pvt) Ltd does not warrant that the product descriptions provided by the Vendors or other content of this Site is accurate, complete, reliable, current, or error-free. If a product offered through the Site itself is not described, and you are not satisfied with the purchase, your sole remedy is to return it in its unused condition to the Vendor concerned. It would be the Vendor’s responsibility to ensure merchantability and fitness for a particular purpose of the products and services they offer through the Site.

Best care animal hospital  (Pvt) Ltd respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please report in the manner prescribed below.

All items purchased from Best care animal hospital  (Pvt) Ltd are made pursuant to a delivery contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

The list price displayed for products on our website may or may not represent the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. All prices shall be listed in Sri Lankan Rupees (LKR).

You can use your Credit Cards or Debit Cards (Your bank should support paying by Debit card online) which can be VISA, MasterCard, to pay for the items you wish to purchase from our store.

We have partnered with Hatton National Bank via Tsys for VISA and Master Cards.

The Site and the Terms and Conditions herein contained shall be governed and construed in accordance with the laws of Sri Lanka. By accessing the Site, you agree that the laws of Sri Lanka will govern all matters relating to the Site without giving effect to any principles of conflict of laws.